Unforgettable Summer at Mousai Puerto Vallarta

Terms & Conditions

1. Resort Credit is valid for bookings under the European Plan and All-Inclusive Plan through all our sales channels. It is non-cumulative and must be used daily.. It is non-cumulative and must be used daily. The credit may be applied toward food and beverage purchases, as well as certain items with an additional charge, such as romantic dinners, bottles of wine, in-room phone calls, and Premium Wi-Fi. Resort Credit can be used for up to 20% of the total amount of each purchase. For spa treatments, up to USD 50 per day may be used for 55-minute body treatments (not applicable for beauty salon services or spa boutiques). It is not valid for service charges to staff, tips, taxes, purchases at Market Shop, or at the Karuma restaurant in Puerto Vallarta. The maximum credit allowed per day will depend on the room category and length of stay. Any unused portion of the credit is non-transferable, non-refundable, and cannot be exchanged for cash.
2. Available for all-inclusive and room only reservations. Once per stay.
3. One exclusive experience per stay (Valid for The Penthouse North only). For longer stays: Guests will be able to access this benefit once again starting on the 6th night.
4. Booking window: July 21 – September 30, 2025 · Travel window: July 21 – December 22, 2025 · Applies to all room types · Available exclusively for European plan (room only) · Valid only for guests staying in the reserved room · Subject to availability and changes without notice · Not combinable with other promotions · Valid for Mexico, U.S., and Canada markets · Non-transferable and not redeemable for cash.
5. Black out dates: Dic 23, 2025 - Ene 03, 2026
6. Room Only reservations: rates are based on double occupancy, are subject to change without notice and do not include taxes and/or service fees (20%).
7. All-Inclusive reservations: rates are based on double occupancy, include all taxes and service fees and are subject to change without notice.
8. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
9. Rates are based on our Suite North.
10. Prepayment is required. You will be charged for 35% after making your reservation. The remaining balance will be charged once you arrive at the hotel, at the front desk. Guarantee deposit must be made within 24-hours of your reservation being confirmed.
11. To ensure your booking, it is essential to confirm your deposit payment at the time you make your reservation.
12. Valid booking from now to August 31, 2025.
13. Travel dates: from now to May 1, 2026.