Rooftop Hotel Mousai South

Awards and Recognitions

Hotel Mousai Awarded Tripadvisor Certificate of Excellence in 2019

Hotel Mousai Awarded Tripadvisor Certificate of Excellence in 2019

Hotel Mousai has received a TripAdvisor Certificate of Excellence for 2019. Certificates of Excellence are granted to hospitality accommodations that have been listed on TripAdvisor for at least 12 months, and have an overall bubble rating of four out of five, or higher. The overall bubble rating is a summary all of the ratings from guests who reviewed the establishment.

Three bubbles is considered an “average” rating and five bubbles is an “excellent” rating. Hotel Mousai currently has an overall rating of five bubbles, with 995 reviews, and it is currently rated the number three hotel in Puerto Vallarta out of all hotels on TripAdvisor.

Hotel Mousai has a track record of excellence, and this is reflected in the many positive reviews of the resort on TripAdvisor. Eighty-eight percent of all reviewers gave Hotel Mousai five bubbles.

“Guest comments on TripAdvisor inspire us to keep making our guest's satisfaction possible,” said Cecilia Bustos, the General Manager of Hotel Mousai.

TripAdvisor and sites like it are now important tools utilized by the hospitality industry to communicate with customers understand their needs. Receiving consistent good reviews on the site is an important indicator that Hotel Mousai is meeting and exceeding the needs of guests traveling to Puerto Vallarta.

AAA Five Diamond Award for Hotel Mousai in 2019

AAA Five Diamond Award for Hotel Mousai in 2019

Hotel Mousai joins the ranks of the best hotels in the world with its AAA Five Diamond Award for 2019, complimented as being “one of North America’s most luxurious accommodations” according to AAA.

The announcement of this coveted award follows AAA’s most recent evaluation of Hotel Mousai, making our luxury resort amongst the fastest any hotel in all of North America has been awarded this recognition upon opening.

With fewer than 0.5% of more than 28,000 hotels and resorts assessed by AAA achieving this prestigious distinction, Hotel Mousai leads the way as the only AAA Five Diamond Awarded property in the State of Jalisco, and one of only sixteen hotels in the whole of Mexico.

Now that’s what we call chic recognition!

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Condé Nast Johansens Nominations

Condé Nast Johansens Nominations

Chic and trendy deserves some recognition, don’t you think? 

Join us in our excitement as the Condé Nast Johansens award nominations begin for 2016, recognizing excellence amongst its recommended properties.

Hotel Mousai in Puerto Vallarta is proud to feature in its selection, and we are looking forward to seeing your votes reflected on their webpage as you choose ALL the reasons why you think our groundbreaking hotel deserves an award.

Perhaps you love the sassy interior design, or maybe you think the suite terraces with private jetted plunge pools are your favorite feature, or perhaps the Rooftop’s bar and cocktail selection get your groove; oh, and let’s not forget the dazzling Spa Imagine. Don’t worry, you don’t have to choose just one reason, you can select all the areas where you think we excel.

Verifed Preverisk Group

Verifed Preverisk Group

In Hotel Mousai the programs of Food Safety, Swimming Pool Safety, Legionella Prevention and Norovirus Prevention have been verified through monthly audit and training sessions in:

  • Water Hygiene
  • Infrastructure
  • Hygiene and cleanliness
  • Pest control
  • Preparation procedures
  • Documentation and system management

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1 800 931 4613

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