My husband and I spent our honeymoon at Hotel Mousai. Of course, the views were spectacular, but the staff was exceptional! We had the best experience with concierge Jennifer, Abra

We visited Hotel Mousai and Puerto Vallarta and had the most excellent service by Carlos Ramos, Experience Host. We desperately wanted to stay five more days but they said they wer

How do you thank someone for making you feel instantly at home, appreciated, (dare I say loved?) and part of a new family? Carlos did that for us. We spent our honeymoon and my 50t

This was my first time in Puerto Vallarta and hotel mousai went above and beyond to make my stay special, concierge Alex was very friendly and helpful all the time. Also hiroshi w

Beautiful views, great food and even better service! Excelente! Muchas gracias Franco and José! Both were very polite and attentive, they had good recommendations and were able to

The staff/service was superb. That means ALL of the staff. The hotel was beautiful, clean, updated. The food and drinks were excellent, I recommend the SUPER PALOMA! on the roof