Frequently Asked Questions Hotel Mousai

Spa & Wellness

• Where is Spa Imagine?

  Spa Imagine in Puerto Vallarta is located in Hotel Mousai’s 15th floor.

• What are the spa hours?

  Spa Imagine is open from 8 am to 8 pm. In case of needing a service out of this time, please contact the spa’s concierge.

• Is it necessary to make a reservation at the spa?

  It is not necessary but it is recommended. In case of attending without reservation, we will gladly attend you when capacity permits it.

• Which services will I find at Spa Imagine?

  Here you will find spa services for men, women and couples. Menu favorites are treatments like: chakra alignment, waxing, facials, traditional massages, and body treatments.

• Which are the top spa treatments at Spa Imagine?

  Spa Imagine has spa treatments for men, women and couples. The most popular services are: relaxing and back massages; Detoxifying Facial; in addition to the experience for couples: Love Rekindled treatment.

• Why should I choose Spa Imagine?

  Its individual suites and the suites for couples and groups are unique installations in Puerto Vallarta. Accompanied by a hydrotherapy circuit that will help you achieve a new level of comfort, relaxation and luxury.

• What is a hydrotherapy circuit?

  A hydrotherapy circuit is the alternance between hot and cold water in bathtubs, pools and fountains, with the objective of activating basic functions of the organism.

• Approximately, how long is a hydrotherapy session?

  Spa imagine has two circuits:

  Me-time mini circuit, with a duration of 25 min.

  Soothing Middel Way, with a duration of 40 min.

• Is there a beauty salon at the spa?

  Yes, Spa Imagine has its own beauty salon where you will enjoy treatments like manicure, pedicure and gel polish. Also, you will have access to hair treatments, shampoo and blow drying as well as professional make up.

• Which is the method of payment?

  Cash is not accepted at Spa Imagine. Spa Imagine only accepts major credit cards and charging the service to the room as payment methods.

• How can I make a reservation?

  You can make a reservation at this hotel spa through our web site or call: 322 176 0700 | Ext. 6261 & 6262.